Question: How Long Does A Centrelink Claim Take To Be Approved?

Under the current system, a person is able to claim backdated payments from the date they contact Centrelink about becoming a NewStart recipient.

They are then given a window of five months to submit the relevant paperwork and are able to recoup payments over that time once they are an approved recipient..

Hi there I’ve been in the “completed” section for over a month. It basically means it’s being processed and you’ll be notified of your outcome at some point.

If your claim is rejected, you have the right to appeal! Appeals are often successful. Beginning the process of an appeal is straightforward. The first step usually involves asking Centrelink to explain the decision, which will give you the chance to correct a misunderstanding or provide them with more information.

If you quit your job, Centrelink may decide you are ‘voluntarily unemployed’ and you may have to wait eight weeks before you get paid. You won’t have to wait though if Centrelink decides the work was unsuitable or that quitting your job was reasonable in the circumstances.

21 daysWe calculate the waiting period that applies to you when we assess your claim. The time it takes us to assess your claim doesn’t affect your waiting period. You can expect to hear from us within 21 days of submitting your claim. It’s best to submit your claim as soon as possible after your circumstances change.

Wait. Centrelink will let you know if your claim has been approved. If it is, they’ll tell you when you need to report. This may come through your MyGov inbox or the Express Plus Centrelink app (if you’ve downloaded it) or by post.